Deliveries will be made as quickly as possible after you place your order.
Your order will be sent out via Australian Post in most instances or the most suitable carrier. When you place an order, we suggest you have it delivered to a work address rather than a home address, as our couriers only deliver between 9am and 5pm, and may require a signature on receipt.
Standard Shipping within Australia is charged on a flat rate basis $9.50, regardless of the weight of your parcel. Australia Standard Delivery will be FREE if your order is $99.00 or over.
Express Post service will be available upon request. It is charged on a flat rate basis $15, regardless of the weight of your parcel. Please contact our Customer Service team at [email protected] for more information. Express Post service can guarantee next business day delivery for items posted using Express Post only within Australia Express Post network. Please check Australia Post website for more details about Express Post Network: http://auspost.com.au/parcels-mail/delivery-networks.html.
*Express postage to WA, NT, TAS and rural area may need to be quoted separately after the orders are placed.*
If you are not around to take delivery of your parcel, you will be left a calling card telling you how you can pick up your parcel.
Unfortunately we cannot deliver on a public holiday. In this instance please expect your delivery on the next business day.
Please note that there may be possible delays during Australia major holidays by Australian Post and we highly recommend placing order as early as possible.
We can deliver to your permanent residential address or your place of employment. If you choose to have your order delivered to you at work, please ensure that there will be someone available to take receipt of the goods.
International delivery might be available upon request. Please contact our Customer Service Team at firstname.lastname@example.org for more information.